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The leading HMO call center needs a customer service and customer retention representative (1278)
Posted 3 weeks agoCompany Name: TlaulLocation: Ofakim, Or Yehuda, Southern Region, Eilat, Elad, Ashdod, Ashkelon, Beer Yaakov and Tzrifin, Beer Sheva, בית שמש, Beitar Illit, Bnei Brak, Bat Yam, Givat Shmuel, Givatayim, Dimona, Herzliya, Holon, Yavne, Yehud-Monosson, Jerusalem, Lod, intelligence, Modi'in Illit, Judea and Samaria District, Jerusalem District, Tel Aviv District, Ma'ale Adumim, Ness Ziona, Netivot, Arad, Petah Tikva, Kiryat Ono, Qiryat Gat, Kiryat Malachi, Rishon Lezion, trough, Rehovot, Ramla, Ramat Gan, Ramat Hasharon, Sderot, Tel Aviv Jaffa Job type: Full-time
Overview
The role consists of
# Making welcome calls to customers who have recently joined the song ...
To view the job details
shutterOverview
The role consists of
# Making welcome calls to customers who have recently joined the fund's services, information and guidance on the clinic to which they belong.
# Providing comprehensive service to customers who have made a move, information for discharged soldiers and their attachment back to the checkout
# Retaining customers who have expressed signs of abandonment and dissatisfaction on a variety of different platforms.
The hotline is active from 8:45 to 19:00 and on Fridays from 08: 00-13: 00.
Morning shift 08: 45-17: 00 Evening: 11: 00-19: 00
Willingness to work morning and evening shifts is required
Base Hourly Wages Plus High Bonuses on Meeting Service and Retention Goals (1278)
Work in Jaffa (Hatkuma Street next to Bloomfield) / Negev Mall in Beer Sheva / Azrieli Center in Holon / Givat Shaul in Jerusalem / Eilat / Modi'in Illit / or Science Park in RehovotJob requirements
Experience in customer service / sales - an advantage.
High service consciousness, persuasiveness, assertiveness and ability to deal with objections.
